TERMS & CONDITIONS

We take all efforts to ensure that you have a warm and a delightful holiday experience. We devote keen attention to every minute detail of your tour. Therefore, please make sure you read the terms and conditions very carefully to avoid any misunderstanding and ensure a hassle-free and enjoyable tour.

TOUR COST INCLUDES:

• • • 4 Star hotel accommodations with Private facilities in all rooms.
  • • International tour packages with flights departing from London are FULL ATOL PROTECTED.
  • • All transportation by AC coach as per itinerary. (Safari tours may be non‑AC where stated.)
  • • Twin shared room OR Double room (upon request) at quality hotels with general amenities. NOTE: Double rooms are very scarce and may be substituted with twin rooms.
  • • Meals plan as per itinerary: B – Breakfast, L – Lunch, LL – Light Lunch, D – Dinner.
  • • All international and domestic flights included in the package as per itinerary.
  • • Train tickets where specified (e.g. bullet train tickets for Japan & South Korea tours) as per itinerary.
  • • Ferry tickets where specified in the itinerary.
  • • Entrances to sightseeing and excursions as specified in the itinerary.
  • • Service of tour manager for a minimum group of 20 pax and above; below 20 pax a local representative is provided.
  • • 1 bottled water per person per day during coach journeys.
  • • No portage service in certain tours (e.g. Japan, South Korea, South America, Australia, New Zealand) as specified.
  • • Maximum baggage weight allowed: 20 Kg or 23 Kg check‑in luggage & 7 Kg cabin luggage (hand luggage). Additional bags are subject to space and excess baggage charges.

TOUR COST EXCLUDES:

• • • Travel & medical insurance — you must purchase comprehensive travel insurance to cover trip cancellation, medical expenses and emergency evacuation. EVERY PASSENGER MUST HAVE TRAVEL INSURANCE.
  • • Meals other than those specified in the itinerary.
  • • Personal expenses such as drinks (alcoholic & non‑alcoholic), room service, laundry, phone calls, minibar, gratuities to hotels/drivers/guides, optional activities and items not included in the itinerary.
  • • Other services not listed in COST INCLUDES.
  • • Portage.
  • • Visa fees (unless specifically included).
  • • In some locations Indian dinner may not be available; an alternative vegetarian dinner will be provided.
  • • Any surcharges, taxes or fuel increases prior to departure.
  • • Any item not mentioned in the COST INCLUDES column.

VISA & ENTRY REQUIREMENTS

General: Passport must be valid for at least six months from the return date of travel unless the destination requires otherwise. Visa requirements vary by nationality, destination and current government policy. The lists below are indicative — always verify latest entry requirements with the embassy/consulate or official government website before travel.

• • Visa-free (British passport holders) as of 01‑05‑2026 (examples): South Korea, Japan, New Zealand, Fiji, Argentina, Brazil, Peru, Hong Kong, Macau, Morocco, South Africa, Philippines & Vietnam. Please confirm before travel.
  • Australia: British passport holders usually require an electronic visitor visa (eVisitor) or an ETA. eVisitor has no application charge; ETA via official apps may incur a service fee.
  • East Africa (examples):
    • Kenya: British passport holders require a visa — obtain e‑visa prior to departure via the official Kenyan e‑visa portal.
    • Uganda: British passport holders require a visa.
    • Tanzania: Option 1: apply for e‑visa before travel (official site). Option 2: visa on arrival — requirements and fees vary; please check the official immigration site.
  • China: British passport holders require a visa for mainland China.
  • Cambodia e‑visa / visa on arrival: British citizens require a visa. Apply online for an e‑visa or obtain visa on arrival (passport photos and fee required).
  • Sri Lanka: British passport holders require an ETA (Electronic Travel Authorisation) to enter Sri Lanka; apply online in advance.
  • This section contains examples — visa rules change frequently. It is your responsibility to obtain the correct visa(s) and travel documentation for the destinations on your itinerary.

IMPORTANT NOTES

• • • The passport should be valid for at least six months from the return date of travel unless the destination specifies otherwise.
  • • Hotels and suppliers are subject to change depending upon availability; hotel cancellations and refunds are governed by each hotel's own policy.
  • • No claim for baggage loss — you must complete all local formalities with airlines/authorities at the time of the incident.
  • • Standard hotel check‑in is 15:00 and check‑out is typically 11:00 unless otherwise stated by the hotel.
  • • Any damages caused to hotel rooms or coaches during the tour are payable by the passengers directly; Rajdhani Tours & Travels (UK) Ltd accepts no liability for such charges.
  • • Rajdhani Tours & Travels (UK) Ltd shall not accept liability for loss, damage, injury, accident, death, breakdown, delay or irregularity arising from weather, strikes, war, quarantine, supplier insolvency or other causes beyond our control. Passengers must bear such losses or expenses.
  • • All services are prepaid where indicated; no refund will be given for unused portions of the tour for any reason. On free days no services are provided unless specifically requested and paid for.
  • • If you or a member of your party cancels, you must notify us in writing. Cancellation fees are calculated from the date we receive the written cancellation and the company may forfeit the non‑refundable deposit.
  • • Cancellation policy applies where a participant cannot adhere to the payment schedule, visas are not granted, or a participant is unable to travel for any reason (including medical reasons).
  • • We cannot provide personal care (e.g. assistance with walking, dining, getting on/off transport). Travellers requiring such assistance must be accompanied by a qualified companion at their own expense.
  • • If you are on daily medication, carry sufficient supplies and a written prescription from your doctor.
  • • Vaccination requirements change frequently. Check with your doctor and official health authorities for the latest guidance for your destination.
  • • If you have a complaint during your holiday, inform the tour representative immediately so they can attempt to resolve it. If unresolved, contact head office by email or telephone on your return.
  • • All itinerary information is correct at time of publication but subject to change due to airline, hotel, or transport supplier constraints.

CANCELLATION POLICY

• • Cancellation received (number of days prior to departure) — Cancellation fee applicable on Net Tour Price (per person) plus any non‑refundable air ticket costs:
  • • Within 90 days prior to departure: 25% of tour cost + air tickets
  • • Within 60 days prior to departure: 50% of tour cost + air tickets
  • • Within 45 days prior to departure: 75% of tour cost + air tickets
  • • Within 30 days prior to departure: 100% of tour cost + air tickets

MINIMUM PARTICIPATION & CHANGES/ CANCELLATIONS BY US

• • • To operate a tour there must be a minimum number of passengers. If minimum numbers for a specific departure are not reached, we may cancel that departure provided we notify you at least two weeks prior to departure. If we cancel for this reason we will refund the full amount paid to us for the tour services we have contracted to provide. We are not liable for other costs you may incur.
  • • Rajdhani Tours & Travels (UK) Ltd reserves the right to amend, alter, vary or cancel a tour without incurring liability to pay compensation except where required by law.

FINANCIAL PROTECTION (ATOL)

Rajdhani Tours & Travels (UK) Ltd holds an ATOL Licence (11476) issued by the Civil Aviation Authority. Where the trip includes an international flight from the UK, your money will be protected under the ATOL scheme. When you purchase an ATOL protected flights or flight inclusive holiday from us you will receive an ATOL Certificate listing what is financially protected and contact details for further information.

If we or the supplier named on your ATOL Certificate cannot provide the services listed due to insolvency, the Trustees of the Air Travel Trust may make a payment or confer a benefit under the ATOL scheme. In such circumstances you may be required to assign any claims you have arising from the non‑provision of services to those Trustees or another body that has provided funds under the ATOL scheme. Please read your ATOL Certificate for full details.